Traditionally, building cleaning has been completed during the night time hours. The initiatives to reduce facility expenses and improve sustainability have brought day cleaning to light as a viable and beneficial solution for the property manager, building occupants/tenants and the building service contractor. Day cleaning offers both financial and nonfinancial advantages.
Day Cleaning Key Benefits
For Facility Managers:
- Up to 8% energy savings
- Reduced complaints
- Corporate social responsibility
- Potential for reduced janitorial program cost
- Proactive cleaning service
- Improved customer service
- Enhanced building security
- Environmental responsibility
For Building Service Contractors:
- Operational efficiencies
- Reduced turnover
- Increased worker productivity
- Sustainable offering for customers
Companies and stakeholders are recognizing and promoting the benefits of taking responsibility for the impact of their activities on customers, employees, shareholders, and others, as well as the environment. Simply put, Corporate Social Responsibility is good for people and business.
Day cleaning reduces the net operating costs of the building, resulting in a cash flow and asset value increase. Energy savings from converting from a night time to a day time cleaning program has been found to be between 4-8% annually. As a high level example, this translates into approximately $50,000 in energy savings alone on a 300,000 square foot building, 3-story building with a $0.08 per kilowatt cost.
When occupants and tenants see their workplaces being cleaned, they become more satisfied with the levels of cleanliness in the building. Issues are resolved in a timely manner and high-traffic zones are attended to more quickly by having day cleaning staff readily available to handle requests throughout the day. This improves client relations and reduces time spent handling issues by facility managers and building service contractors.
Important components of a successful transition from night to day cleaning include:
- Contractor Preparation
- Client Support
- Client/Occupant Education
- Staff Training
- Supervision/Management Responsibility
- Lighting System Discipline
Transitioning from night cleaning to day cleaning is not just about changing the hours of service. It is not typical night cleaning performed during the day. Day cleaning requires different tools, processes and training than night cleaning. Diversey has developed a best practice methodology to clean buildings during the day-time hours called Healthy High Performance Cleaning (HHPC) Day. The HHPC Day system incorporates sustainable cleaning practices, tools, equipment, chemicals and specific customer service techniques.
He has been a leader in the cleaning industry for over 25 years.At Diversey Rob has led development of the world’s first Indoor Air Quality-certified green cleaning program called “Healthy, High Performance Cleaning”.
Rob also serves as the Program Director for the HHPC Day Academy, Diversey’s initiative to train and certify Building Service Contractors to the industry’s first comprehensive daytime cleaning enablement program.
Rob has been a frequent speaker at conferences such as IFMA World Workplace, BOMA International, ISSA/InterClean and was awarded the Industry Service Award by the Building Service Contractors Association.
In 2008 Rob was certified expert in the ISSA’s Cleaning Industry Management Standard program and has graduated from the U.S. Green Building Council’s LEED Technical Workshop.
Rob has a Bachelors Degree from the University of Illinois and a Masters Degree from the Kellogg School of Business at Northwestern University.