Varsity's technology solutions show customers, statistically, what we've accomplished for them.
Varsity’s technology solutions show customers, statistically, what we have accomplished for them. With operational budgets stretched to the max, it is becoming increasingly important to make data-driven decisions. Varsity’s Vektr quality control technology enables our customers to conduct quality audits using their smart phones. These audits then become data points which enable facility managers to recognize areas where efficiencies can be made and where additional work is needed.
Various municipalities across the nation
Government agencies must give a detailed budgetary accounting that requires systematic and ongoing measurement
Varsity uses the Vektr electronic reporting system which enables customers to create and manage work orders, schedule and manage periodic work and keep track of labor hours
These municipalities have access to hard copy and electronic reports that delineate how their janitorial budget is spent
The Vektr reporting system also enables facility managers to open and track work orders arising from complaints, making services visible, manageable and accountable. To learn more about the Vektr electronic reporting system, click on the link below.
In 2011, Marc's team won the large company category, "Best in the Industry" marketing materials from the Building Service Contractor Association International (BSCAI). Marc also directs Varsity's proposal writing, sales process and tools development, marketing campaigns, corporate website SEO performance and customer support center.
Marc has spent his career developing strategic capabilities that enhance value to customers and the company. A Lean Sigma Green belt himself, he developed the company's Lean Sigma offering, providing an innovative solution to customers' need to lower cost while raising quality. He led the development of JanOPS, an industry-leading janitorial operating system, which brings standardization and service consistency to large campus and geographically disperse national accounts.
Prior to this position, Marc was responsible for strategic management at Varsity. He has initiated or directed multiple strategic technology initiatives, ranging from a corporate website, a corporate intranet, a web/smartphone based quality control system, a learning management system, a corporate content manager and knowledge wiki, salesforce.com deployment and customization, and an Android app which facilitates the GROW sales process he has developed.
Marc is the author of several leadership and management training manuals, field guides, marketing collateral and case studies. He speaks Portuguese and Spanish and holds a bachelor degree in English/Technical Writing and a Masters of Business Administration in Finance from Idaho State University. Marc enjoys mountain biking, skiing, fishing and golf. He is happily married, and he and his wife Victoria enjoy raising and spending time with their four children.