“Who ya’ gonna call?”
Turns out, in 2012 it is the Gumbusters. This is one of the unique products displayed at ISSA this year. Gum is the bane of all building manager’s existence. Cleaning contractors experience no less annoyance. Traditionally, we remove gum from cement using power washers and solvents and from carpet by freezing or dissolving. Regardless, it’s a messy and to say the least, a gross task.
Well, I came across a new gum remover tool that resembles the 1980’s Ghostbusters’ “proton pack”. It is more than a cleaning tool. The tool uses a combination of heat and agitation to remove annoying gum. The heating unit and power source reside in a back pack from which heat is transferred into a “proton pack” like wand to an agitating tip. The pack weighs just over 15 pounds. A couple of draw backs…the company is from the U.K., not really a drawback as much as a question about their U.S. distribution and the resulting cost. It’s also a bit pricey. Looking at their website the product prices around $3,500 when converted to dollars.
In 2011, Marc's team won the large company category, "Best in the Industry" marketing materials from the Building Service Contractor Association International (BSCAI). Marc also directs Varsity's proposal writing, sales process and tools development, marketing campaigns, corporate website SEO performance and customer support center.
Marc has spent his career developing strategic capabilities that enhance value to customers and the company. A Lean Sigma Green belt himself, he developed the company's Lean Sigma offering, providing an innovative solution to customers' need to lower cost while raising quality. He led the development of JanOPS, an industry-leading janitorial operating system, which brings standardization and service consistency to large campus and geographically disperse national accounts.
Prior to this position, Marc was responsible for strategic management at Varsity. He has initiated or directed multiple strategic technology initiatives, ranging from a corporate website, a corporate intranet, a web/smartphone based quality control system, a learning management system, a corporate content manager and knowledge wiki, salesforce.com deployment and customization, and an Android app which facilitates the GROW sales process he has developed.
Marc is the author of several leadership and management training manuals, field guides, marketing collateral and case studies. He speaks Portuguese and Spanish and holds a bachelor degree in English/Technical Writing and a Masters of Business Administration in Finance from Idaho State University. Marc enjoys mountain biking, skiing, fishing and golf. He is happily married, and he and his wife Victoria enjoy raising and spending time with their four children.