When walking in the woods, it is hard to “see the forest for the trees.” Fly above the forest and … Continue Reading

When walking in the woods, it is hard to “see the forest for the trees.” Fly above the forest and … Continue Reading
2 Principles for both Property and Facility Managers
From janitorial services, to environmental control, to tenant-lease renewals, facility and … Continue Reading
The pursuit of sustainability, from energy to green cleaning janitorial services, is now the norm. If that is news … Continue Reading
The 6 Deafly Sins: Are you listening to customers, or sinning?
As a task-oriented person I am often guilty of … Continue Reading
An effective structure for writing realistic, achievable and worthwhile goals.
Property managers need to be thinking now what they will … Continue Reading
What are they and how do they think and value?
On November 5, I was given the opportunity to moderate … Continue Reading
Disclaimer: No Dutch or persons from Holland were injured in making this post
Imagine yourself as a famous track star.
Building owners and occupants have customer rights. Are you fulfilling them?
Many years ago I was working on the strategic … Continue Reading
Your entire job depends on your customer. That’s a pretty strong statement. Yet the statement is just as true for … Continue Reading
Apprehensive, Sharon calls her customer, “Hello John, I got your email.”
John quickly responds, “Yea, I am frustrated with the
“Hey, you got a problem!?” That’s what a guy once said to me in subway car in Chicago. It came … Continue Reading
In Part 1 of my post, “How to Apply Lean Sigma to Janitorial Services,” we jumped into a … Continue Reading
As a facility or property manager, do you ever hold annual quarterly meetings on a semi-annual basis? The annual quarterly … Continue Reading
I like refresh buttons. Whether it’s a browser or an online document, the refresh button stands for something new, something … Continue Reading
Designed and assembled in the manufacturing space, the Lean Sigma approach to business can leave a service provider (like commercial … Continue Reading
Varsity Facility Services, a member of ISSA, is committed to the Value of Clean. Our proven Lean Sigma facility management … Continue Reading
Building vacancy rates affect everyone along the facility supply chain, from manufacturers of lighting to commercial janitorial services. Companies that … Continue Reading
Do you think of the building you manage as a service? Today’s leaders in building management and professional facility services … Continue Reading
When you think about customer service, you probably don’t think of a matrix. However, author Derek Williams suggests that very … Continue Reading
I am not talking about waste that your janitorial services company failed to remove from your facility. I am talking … Continue Reading
I must admit that I had not read the introductory bio on Sunday’s keynote speaker Sunday morning.
Based on past … Continue Reading
Years ago in graduate school, my commercial real-estate investment professor said, “the best metric for comparing the worth of commercial … Continue Reading
Some people use Excel spreadsheets as databases. When they discover their data is flawed, redundant or inconsistent, they balk. While … Continue Reading
Every facility should include energy management. Maintenance services that focus on energy management will recommend that you get granular with … Continue Reading
When you outsource a service, you are largely outsourcing labor costs. Yet, many labor costs rarely get a close look, … Continue Reading
Safety is not my forte, it is not really “my business”, but I have participated in enough executive committee meetings … Continue Reading
You can spend a massive amount of capital on an Energy Management System (EMS). The purchase of software and hardware … Continue Reading
Some would argue the Request for Proposal (RFP) process for facility services is broken. In our hurried world of information … Continue Reading
Alright, we are not talking about heated toilet paper for your tenants. (Hmm…there is an idea, though.) I included this … Continue Reading
That’s right!
You can now replace your T8, T10 and T12 fluorescent lamps with LED.
The best part, you don’t … Continue Reading
I can’t promise you this post will help you bypass the corporate ladder, but you will be able to lift … Continue Reading
Greetings from the Windy City! This week it is also the Clean City.
My blog posts over the next several … Continue Reading
Pest management, especially for the flying sort, is important to all building occupants. The closer the building function is to … Continue Reading
How would you like to remove stripping and waxing or sealing on concrete, marble or terrazzo floors? Think about the … Continue Reading
I am a big fan of Chariot style vacuums, scrubbers and carpet machines. Our operations use them nationally. We spec’d … Continue Reading
That’s right, full robotic cleaning. Robo cleaning has been around for over 5 years, but I thought I would feature … Continue Reading
“Who ya’ gonna call?”
Turns out, in 2012 it is the Gumbusters. This is one of the unique products … Continue Reading
I was one of three industry leaders invited to three videotaped interviews. My contacts within ISSA and my championing and … Continue Reading
So what is ISSA? It’s short for International Sanitary and Supply Association. ISSA is composed of manufacturers, distributors and building … Continue Reading
When walking in the woods, it is hard to “see the forest for the trees.” Fly above the forest and … Continue Reading
2 Principles for both Property and Facility Managers
From janitorial services, to environmental control, to tenant-lease renewals, facility and … Continue Reading
The pursuit of sustainability, from energy to green cleaning janitorial services, is now the norm. If that is news … Continue Reading
The 6 Deafly Sins: Are you listening to customers, or sinning?
As a task-oriented person I am often guilty of … Continue Reading
An effective structure for writing realistic, achievable and worthwhile goals.
Property managers need to be thinking now what they will … Continue Reading
What are they and how do they think and value?
On November 5, I was given the opportunity to moderate … Continue Reading
Disclaimer: No Dutch or persons from Holland were injured in making this post
Imagine yourself as a famous track star.
Building owners and occupants have customer rights. Are you fulfilling them?
Many years ago I was working on the strategic … Continue Reading
Your entire job depends on your customer. That’s a pretty strong statement. Yet the statement is just as true for … Continue Reading
Apprehensive, Sharon calls her customer, “Hello John, I got your email.”
John quickly responds, “Yea, I am frustrated with the
“Hey, you got a problem!?” That’s what a guy once said to me in subway car in Chicago. It came … Continue Reading
In Part 1 of my post, “How to Apply Lean Sigma to Janitorial Services,” we jumped into a … Continue Reading
As a facility or property manager, do you ever hold annual quarterly meetings on a semi-annual basis? The annual quarterly … Continue Reading
I like refresh buttons. Whether it’s a browser or an online document, the refresh button stands for something new, something … Continue Reading
Designed and assembled in the manufacturing space, the Lean Sigma approach to business can leave a service provider (like commercial … Continue Reading
Varsity Facility Services, a member of ISSA, is committed to the Value of Clean. Our proven Lean Sigma facility management … Continue Reading
Building vacancy rates affect everyone along the facility supply chain, from manufacturers of lighting to commercial janitorial services. Companies that … Continue Reading
Do you think of the building you manage as a service? Today’s leaders in building management and professional facility services … Continue Reading
When you think about customer service, you probably don’t think of a matrix. However, author Derek Williams suggests that very … Continue Reading
I am not talking about waste that your janitorial services company failed to remove from your facility. I am talking … Continue Reading
I must admit that I had not read the introductory bio on Sunday’s keynote speaker Sunday morning.
Based on past … Continue Reading
Years ago in graduate school, my commercial real-estate investment professor said, “the best metric for comparing the worth of commercial … Continue Reading
Some people use Excel spreadsheets as databases. When they discover their data is flawed, redundant or inconsistent, they balk. While … Continue Reading
Every facility should include energy management. Maintenance services that focus on energy management will recommend that you get granular with … Continue Reading
When you outsource a service, you are largely outsourcing labor costs. Yet, many labor costs rarely get a close look, … Continue Reading
Safety is not my forte, it is not really “my business”, but I have participated in enough executive committee meetings … Continue Reading
You can spend a massive amount of capital on an Energy Management System (EMS). The purchase of software and hardware … Continue Reading
Some would argue the Request for Proposal (RFP) process for facility services is broken. In our hurried world of information … Continue Reading
Alright, we are not talking about heated toilet paper for your tenants. (Hmm…there is an idea, though.) I included this … Continue Reading
That’s right!
You can now replace your T8, T10 and T12 fluorescent lamps with LED.
The best part, you don’t … Continue Reading
I can’t promise you this post will help you bypass the corporate ladder, but you will be able to lift … Continue Reading
Greetings from the Windy City! This week it is also the Clean City.
My blog posts over the next several … Continue Reading
Pest management, especially for the flying sort, is important to all building occupants. The closer the building function is to … Continue Reading
How would you like to remove stripping and waxing or sealing on concrete, marble or terrazzo floors? Think about the … Continue Reading
I am a big fan of Chariot style vacuums, scrubbers and carpet machines. Our operations use them nationally. We spec’d … Continue Reading
That’s right, full robotic cleaning. Robo cleaning has been around for over 5 years, but I thought I would feature … Continue Reading
“Who ya’ gonna call?”
Turns out, in 2012 it is the Gumbusters. This is one of the unique products … Continue Reading
I was one of three industry leaders invited to three videotaped interviews. My contacts within ISSA and my championing and … Continue Reading
So what is ISSA? It’s short for International Sanitary and Supply Association. ISSA is composed of manufacturers, distributors and building … Continue Reading
Varsity Resources
Contact Us
1055 South 3600 West | Salt Lake City, UT 84104
888.888.1130
Copyright© 2018 Varsity Facility Services, a KBS Company